Pension Web Portal login instructions
Annual Newsletters
Beneficiary and Name Change Forms
Divorce and Separation Forms
If you are currently a FortisBC employee and are looking for more information, you may also visit the MoveUP Plan page on Connector (be sure to select the tab for your affiliation) for access to:
If you have a complaint regarding the MoveUP Plan, you may make an inquiry or lodge a complaint in respect of your benefit under the Plan by contacting the FortisBC Pension Department (the Pension Department).
The initial inquiry or complaint may be made either verbally or in writing. However, if requested by the Pension Department, the inquiry or complaint must be made in writing. The Pension Department will review the complaint made by the Plan Beneficiary and respond to the complaint in writing within 30 days’ receipt of the complaint.
If the issue cannot be resolved to your satisfaction, you may file a written notice of appeal with the Trustees. The appeal must be made within 30 days after the date of the Pension Department’s decision and must include certain details such as your name and address, the outcome you are seeking, copies of all documentation you have in support of your appeal, etc. Upon receipt of the appeal and all supporting documentation, an acknowledgement letter will be sent to you and the Trustees will add your appeal to the agenda of the next quarterly meeting of the Trustees.
The Trustees will examine the documents received and may ask for additional information. If no further documents are required, the Trustees will make a decision on the appeal, in writing, within 30 days of the next quarterly meeting of the Trustees (following the acknowledgement of the receipt of the notice of appeal). If further information is required, a decision will be deferred to the next quarterly meeting of the Trustees.
Any decision of the Trustees will be final and binding and confirm, reverse or modify the decision of the Pension Department.
For address changes, contact
FortisBC Pension Department
1-888-469-8022
If you need to change your direct deposit banking information, make tax deduction changes, or request a copy of your Pension T4A, contact RBC Investor Services
1-800-668-1320
BC pension legislation requires that actuarial valuations be conducted for each defined benefit pension plan at least every three years. Actuarial valuations are performed to determine the financial position of the plan, and to make sure that the assets are adequate to pay for all of the members’ pension benefits.
The average of your best three consecutive years of Plan Earnings.
The amount of money at the calculation date, which, if invested, is expected to be sufficient to provide you with the monthly pension promised under the plan, based on your service and earnings to date and the assumptions prescribed by the Canadian Institute of Actuaries Standards of Practice for pension Commuted Values. The Commuted Value fluctuates with changes in factors such as your age and interest rates.
FortisBC’s Intranet hub that offers news and information exclusively to current employees.
Years of service with FortisBC during which you contributed to the MoveUP Plan plus approved periods of long-term disability or approved WorkSafeBC claim. Any periods of part-time employment are prorated when calculating Credited Service.
Earnings for the purpose of calculating pension benefits includes the base salary rate which applies to your regular job position.
Formerly called a locked-in RRSP, this is a tax-deferred retirement savings arrangement for locked-in funds transferred out of a pension plan upon terminating from the pension plan.
Canada Revenue Agency's measure of the value of the pension benefit you earn in a calendar year. PAs reduce the amount of RRSP contribution room you have each year.
The formula used for calculating your annual pension. It is: 2% x your best average Plan Earnings x your years of Credited Service.
The Earnings on which your contributions and pension benefit are based. Plan Earnings are equal to 80% of your Earnings (regular base salary) up to the YMPE plus 100% of Earnings in excess of the YMPE.
The current value of an amount of money, or stream of income, to be received at a particular future date.
The person to whom you are legally married, unless you have been living separate and apart for two or more years, or the person you have been living with in a marriage-like relationship for at least two years.
The amount established annually as the maximum amount of earnings on which Canada Pension Plan (CPP) contributions are made. The YMPE is approximately equal to the average wages and salaries in Canada.
Pension Web Portal login instructions
Annual Newsletters
Beneficiary and Name Change Forms
Divorce and Separation Forms
If you are currently a FortisBC employee and are looking for more information, you may also visit the MoveUP Plan page on Connector (be sure to select the tab for your affiliation) for access to:
If you have a complaint regarding the MoveUP Plan, you may make an inquiry or lodge a complaint in respect of your benefit under the Plan by contacting the FortisBC Pension Department (the Pension Department).
The initial inquiry or complaint may be made either verbally or in writing. However, if requested by the Pension Department, the inquiry or complaint must be made in writing. The Pension Department will review the complaint made by the Plan Beneficiary and respond to the complaint in writing within 30 days’ receipt of the complaint.
If the issue cannot be resolved to your satisfaction, you may file a written notice of appeal with the Trustees. The appeal must be made within 30 days after the date of the Pension Department’s decision and must include certain details such as your name and address, the outcome you are seeking, copies of all documentation you have in support of your appeal, etc. Upon receipt of the appeal and all supporting documentation, an acknowledgement letter will be sent to you and the Trustees will add your appeal to the agenda of the next quarterly meeting of the Trustees.
The Trustees will examine the documents received and may ask for additional information. If no further documents are required, the Trustees will make a decision on the appeal, in writing, within 30 days of the next quarterly meeting of the Trustees (following the acknowledgement of the receipt of the notice of appeal). If further information is required, a decision will be deferred to the next quarterly meeting of the Trustees.
Any decision of the Trustees will be final and binding and confirm, reverse or modify the decision of the Pension Department.
BC pension legislation requires that actuarial valuations be conducted for each defined benefit pension plan at least every three years. Actuarial valuations are performed to determine the financial position of the plan, and to make sure that the assets are adequate to pay for all of the members’ pension benefits.
The average of your best three consecutive years of Plan Earnings.
The amount of money at the calculation date, which, if invested, is expected to be sufficient to provide you with the monthly pension promised under the plan, based on your service and earnings to date and the assumptions prescribed by the Canadian Institute of Actuaries Standards of Practice for pension Commuted Values. The Commuted Value fluctuates with changes in factors such as your age and interest rates.
FortisBC’s Intranet hub that offers news and information exclusively to current employees.
Years of service with FortisBC during which you contributed to the MoveUP Plan plus approved periods of long-term disability or approved WorkSafeBC claim. Any periods of part-time employment are prorated when calculating Credited Service.
Earnings for the purpose of calculating pension benefits includes the base salary rate which applies to your regular job position.
Formerly called a locked-in RRSP, this is a tax-deferred retirement savings arrangement for locked-in funds transferred out of a pension plan upon terminating from the pension plan.
Canada Revenue Agency's measure of the value of the pension benefit you earn in a calendar year. PAs reduce the amount of RRSP contribution room you have each year.
The formula used for calculating your annual pension. It is: 2% x your best average Plan Earnings x your years of Credited Service.
The Earnings on which your contributions and pension benefit are based. Plan Earnings are equal to 80% of your Earnings (regular base salary) up to the YMPE plus 100% of Earnings in excess of the YMPE.
The current value of an amount of money, or stream of income, to be received at a particular future date.
The person to whom you are legally married, unless you have been living separate and apart for two or more years, or the person you have been living with in a marriage-like relationship for at least two years.
The amount established annually as the maximum amount of earnings on which Canada Pension Plan (CPP) contributions are made. The YMPE is approximately equal to the average wages and salaries in Canada.
For address changes, contact
FortisBC Pension Department
1-888-469-8022
If you need to change your direct deposit banking information, make tax deduction changes, or request a copy of your Pension T4A, contact RBC Investor Services
1-800-668-1320